Privacy Policy

Last updated: Feb 21, 2024

Welcome to American Moving! We value your trust and are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our services. We aim to be transparent and straightforward, so please take a moment to understand our practices.

Information We Collect
When you use American Moving's services, we may collect the following types of information:

1. Personal Information: This includes details you provide us, such as your name, address, phone number, email address, and payment information, when you request a quote, book a service, or interact with our customer support.

2. Service Information: Details about the moving and storage services you request, including dates, locations, inventory items, and any special instructions or preferences.

3. Communication Records: Any correspondence or communication with us, including emails, phone calls, and text messages, which may be monitored or recorded for quality assurance and training purposes.

4. Usage Information: Data on how you interact with our website, such as visit frequency, page views, and website navigation paths, to help us improve our service and user experience.

How We Use Your Information
We use your personal information to: Provide, coordinate, and improve our moving and storage services. Process transactions and send you related information, including confirmations and invoices. Communicate with you about your service, answer your queries, and provide customer support. Send updates, security alerts, and account notifications. Conduct research and analysis to enhance our services and customer experiences. Comply with legal obligations, resolve disputes, and enforce our agreements.

Sharing Your Information
We do not sell your personal information. We may share your information with: Service providers and partners who assist us in delivering our services, such as payment processors and logistics partners. Authorities or third parties if required by law or in response to legal processes, to protect our rights, or to prevent fraud or other illegal activities.

Data Security
We implement a range of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Your Choices and Rights
You have the right to access, correct, or delete your personal information. If you wish to review or update your information, or if you have concerns about your privacy, please contact us.

Updates to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us. We're committed to working with you to obtain a fair resolution of any privacy concerns. Thank you for choosing American Moving! Your privacy is important to us, and we're committed to handling your information responsibly and with respect.